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Privacy Policy

Last Updated: March 29, 2025

This Privacy Policy describes how Devteds LLC ("we," "our," or "us") collects, uses, and shares information in connection with your use of Wistale.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us when using Wistale:

  • Account Information: When you create an account, we collect your email address, name, and password.
  • Profile Information: When you create reader profiles, we collect information such as the child's name, age, reading interests, and learning preferences.
  • Payment Information: If you subscribe to a paid plan, we collect payment information through our secure payment processors. We do not store complete credit card information on our servers.
  • Communications: We collect information when you contact us, respond to surveys, or otherwise communicate with us.

1.2 Information We Collect Automatically

When you use our service, we automatically collect certain information:

  • Usage Information: We collect information about your interactions with the service, such as the stories you generate, reader profiles you create, and features you use.
  • Device Information: We collect information about the device you use to access our service, including hardware model, operating system, and browser type.
  • Log Information: We collect standard server logs, including IP addresses, access dates and times, and referring/exit pages.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate personalized stories based on reader profile information
  • Process transactions and manage your account
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Develop new products and services
  • Monitor and analyze trends, usage, and activities in connection with our service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Protect the rights and property of Devteds LLC and others

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information as follows:

  • Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as payment processors, cloud hosting providers, and AI services.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information with your consent or at your direction.

4. AI Processing and Story Generation

Wistale uses artificial intelligence to generate personalized stories. The information you provide in reader profiles, such as age, interests, and learning preferences, is processed by our AI systems to create appropriate content. We implement safeguards to ensure content is age-appropriate, but you should always review generated content before sharing it with children.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

7. Children's Privacy

Wistale is intended for use by parents, guardians, and educators to create content for children. We do not knowingly collect personal information directly from children under 13. All reader profiles should be created and managed by adults. If you learn that a child has provided us with personal information without parental consent, please contact us immediately.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access, update, or delete your information through your account settings
  • Object to our processing of your information
  • Request that we restrict certain processing
  • Request portability of your information
  • Opt-out of marketing communications

If you are located in the European Economic Area, United Kingdom, or California, you may have additional rights under applicable data protection laws.

9. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. If we make material changes, we will notify you through the service or by other means, such as email. Your continued use of the service after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at wistale@devteds.com.